Khube

Startups: how to ace your pitch

With the application deadline coming up for the Fintech Awards Luxembourg 2019—featuring a grand prize of €50,000 and several other awards—it’s time to talk pitches. Startups will know that, in the early stages, the pitch is everything. It must contain your dreams, your knowledge, your experience, your plans, your confidence, your zeal, and your company […]
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Let’s remove all paperwork from onboarding

For decades, onboarding processes have remained the same. Manually done and prone to errors, this crucial step in a customer’s journey is often a frustrating one—but onboarding is essential in anti-money laundering and know-your-client regulations, as well as in the Foreign Account Tax Compliance Act. Onboarding seems, at its root, a simple task: gather t […]
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Using robots to create value for customers and employees alike

Digital labour is a vast and complex realm. Today, it is hard to find a business process that wouldn’t benefit from growing technological innovations, but finding the right solution, one that operates on multiple levels, can be tedious for a company. Of course, from the customer’s perspective, this doesn’t matter—as long as the end product or service […]
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How banks are tearing down and rebuilding customer experience

“The customer is always right!” So goes the motto of good business. For a century or more, entrepreneurs, shopkeepers, and global corporate heads alike have been guided by this principle, but perhaps it needs to be slightly updated. Because, today, customers are not only right—they’re also telling you how to run your business. “The customer has […]
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