Insurance

Sustainable finance and insurance: turning the Covid-19 experience to long-term advantage

This article has been written together with Armand De Vaugelas. The recognition of pandemic-type risks as being highly disruptive is far from new to the insurance sector. Back in 2013, around 3,000 insurers took part in a poll to name the most extreme risks to their industry. The responses identified a pandemic from a new and highly infectious and fatal disea […]

COVID-19: customer and digitization in insurance

This article was originally published on kpmg.com by Laura J. Hays, Global Head of Insurance for KPMG International. COVID-19 might be the catalyst for innovation in insurance, unlocking greater levels of customer experience and personalization. Who hasn’t asked at some point, “How will this pandemic affect me and my family? How will it affect our liv […]

The future comes early: Insurance workforce transformation through Covid-19

The article was originally published on kpmg.com by Laura J Hay, Global Head of Insurance, KPMG International   With the spread of Covid-19 right across the world, we're all doing it now. Whether it's from a spare room or the kitchen table, we're working from home, connecting with colleagues through video conferencing calls, and learning to do things […]

Covid-19 puts insurers on the fast-track to technology adoption

The article was originally published on kpmg.com by Laura J Hay, Global Head of Insurance, KPMG International   As Covid-19 rapidly spread out across the world, one of the most immediate challenges for businesses across sectors was to enable a mass transition to remote working. This was the first and most visible technological imperative created by th […]

Covid-19: could liquidity challenges be on the way for insurers?

The article was originally published on kpmg.com by Laura J Hay, Global Head of Insurance, KPMG International   In a difficult times, they say, cash is king. Covid-19 has certainly brought an immediate cash and liquidity crunch to many business sectors, who have seen their income streams dramatically dry up. But could this, over time, begin to appl […]

Making sense of solvency, capital and Covid-19 for the insurance sector

The article was originally published on kpmg.com by Laura J. Hay, Global Head of Insurance at KPMG International. The topic of solvency can get complex very quickly. In the wake of Covid-19, questions about insurance company solvency positions have been raised. It's been discussed in some of the regulatory commentaries that have been released; analysts have […]