Can fintech lead innovation post Covid-19?

The article was originally published on by Anton Ruddenklau, Global Co-Leader of Fintech for KPMG International, and a Partner and the Head of Digital & Innovation for Financial Services in KPMG in the UK. The dotcom crash of the early 2000’s led to the creation of tech giants like Google; the global financial crisis of 2008/09 saw the emergenc […]

Thriving in a ‘brand’ new era of customer expectations

Remember when simply offering consistently good customer experiences was enough for companies to impress and retain their clients? With customer expectations growing by the minute, and as our 2019 Luxembourg Customer Experience Excellence report shows, those days are long gone. Luxembourg’s consumers are demanding more from their brand interactions — and bra […]

Robotic process automation: from concept to working tool

In recent years, we’ve seen many organizations initiate proofs of concept for their AI initiatives. The drive is there to address business challenges using advanced technology, often with robotic process automation (RPA) in scope—but success, for many, is elusive. Why? As a first observation, many organizations fail to recognize that the gulf between a pr […]

From fiction to reality to necessity: regtech’s world takeover

It was about two years ago that articles about regtech first began hitting newsstands. The financial world had been undergoing huge waves of new laws for about a decade, complex regulations usually accompanied by high penalties for non-compliance. The idea of these regulations was, generally, to make sure supervisory authorities had accurate documentation with w […]

The M&A trends driving Luxembourg’s banking sector

This article was written together with Krasen Monovski. The banking market in Luxembourg has recently seen a surge in deal activity, with a multitude of strategies employed by buyers and sellers alike. While this industry is robust and well-positioned for growth, there is nevertheless significant pressure on firms to improve profitability and innovate service […]

Startups: how to ace your pitch

With the application deadline coming up for the Fintech Awards Luxembourg 2019—featuring a grand prize of €50,000 and several other awards—it’s time to talk pitches. Startups will know that, in the early stages, the pitch is everything. It must contain your dreams, your knowledge, your experience, your plans, your confidence, your zeal, and your company […]