Digital Transformation

Change management in digital transformation: backbone of the new reality?

An interview with Jean-Christophe Denis, Associate Partner in IT Advisory at KPMG Luxembourg   The current pandemic has reshaped the way we work. It has also reinforced the importance of being technologically well-equipped to keep up with the new reality’s flexibility and on-the-go requirements. Sophie Dubroca, Manager within KPMG Luxembourg’s […]

COVID-19: customer and digitization in insurance

This article was originally published on by Laura J. Hays, Global Head of Insurance for KPMG International. COVID-19 might be the catalyst for innovation in insurance, unlocking greater levels of customer experience and personalization. Who hasn’t asked at some point, “How will this pandemic affect me and my family? How will it affect our liv […]

Digital transformation: preparing for a new reality

As we look to come out of confinement, it is becoming more and more clear that Covid-19 will have widespread and long-lasting implications on humanity and our global economy. With no real vaccine to combat it yet, nor any kind of medication to slow down its effects on the human body, it is still unclear when exactly we will be back to normal. In the meantime, th […]

Fund managers: why Circular 18/698 might surprise you

The CSSF’s new circular, 18/698, was released one month ago. Although it will require a bit of work to implement, its aims are pure: to create a level playing field for UCITS ManCos and AIFMs, expanding on the existing principle-based approach but with a more prescriptive touch. The circular was written with practical findings on ManCo effectiveness in mind, t […]

The utter digital transformation of operational tax compliance

During the past 10 years, the banking and asset management sectors have gone through a restructuring phase, following the 2008 financial crisis which prompted major banking groups to redefine their strategies. As is well known, a huge increase in regulatory and tax compliance obligations followed the crisis, affecting banks and investment managers heavily. In […]

When information overload sneaks up behind you

In a recent article published in the Journal of Information Science, Dr Deepak Saxena (Dublin Institute of Technology) and I postulated that managers frequently struggle with the amount and variety of (digital) information available to their businesses. We based our findings on empirical evidence from the tourism industry, but it appears that this phenomenon is […]