agility

Building strong foundations for experience management (XM)

How to link XM to customer experience and employee experience Great experiences rarely happen by chance. It takes a strong vision and strategy coupled with a solid experience management (XM) program to ensure you save (and gain) both time and money. The good news is that you might already have more assets within your organization than you think to make it happe […]

Digital tools – the answer to better work-life balance?

In a rapidly evolving world, modern life is becoming more and more challenging, uncertain and complex to manage. How we work, rest and play has changed considerably over the years, and even more so during the COVID-19 pandemic. Indeed, the pandemic has totally reshaped the concept of work-life balance and transformed the way we live. With employers and employ […]
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