Industry Insights
What is customer experience? And why is it so important (especially now)?
Do you remember the last time you had a great experience as a customer and how that made you feel? Chances are, this positive experience affected your perception of the brand as a whole and made you want to return. But what exactly does the term “customer experience” (CX) mean? In a nutshell, for your company, CX is your customers’ impression of your bra […]
CSSF Circular 20/750 implements EBA Guidelines on ICT and security risk management in Luxembourg
On 25 August 2020, the CSSF published Circular 20/750 implementing the EBA Guidelines on ICT and security risk management in Luxembourg. These guidelines establish a consistent approach to the mitigation and management of these risks in all EU countries. Are you ready for the Circular? Download our self-assessment to assess your preparedness and define a resp […]
Impact of COVID-19 on real estate companies: accounting implications
The COVID-19 pandemic and subsequent lockdowns significantly impacted the global economy, with shockwaves still being felt around the world. Some of the most affected organizations are in real estate, with potentially long-term consequences due to their geographical region or asset class. This article will guide you through the main accounting implications fo […]
Innovation culture: How your organization can nurture innovation
During our recent webinar organized with the LHoFT, we explored how to build a culture of innovation: ways to inspire cultural change and embrace innovation within an organization. Achieving large-scale cultural transformation is not an easy task. In fact, it’s not a “task” at all. It’s a legitimate strategy backed by fundamental shifts in mindset and […]
Financial reporting in the aftermath of Covid-19
Covid-19 continues to significantly impact the global economy. As local markets start back up and businesses resume their activities, the challenge emerges of assessing, quantifying and disclosing the pandemic’s actual impact on financial statements. In this blog article, we have gathered some relevant insight on how to prepare your financial statements in […]
