Pauline Hublart

Pauline Hublart


Citizen Experience: Seven ways Luxembourg’s public organizations can rise to the challenge

Just as customer experience has become a crucial part of every company’s success, citizen experience is climbing the public sector’s priority ladder. The “age of the customer” is upon on us, and everyone needs to get on board! In KPMG’s recently published white paper on public sector digitalization for citizens, we take a closer look at how differen […]
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