Alice Danoy

Innovation culture: How your organization can nurture innovation

During our recent webinar organized with the LHoFT, we explored how to build a culture of innovation: ways to inspire cultural change and embrace innovation within an organization. Achieving large-scale cultural transformation is not an easy task. In fact, it’s not a “task” at all. It’s a legitimate strategy backed by fundamental shifts in mindset and […]

Startups: how to ace your pitch

With the application deadline coming up for the Fintech Awards Luxembourg 2019—featuring a grand prize of €50,000 and several other awards—it’s time to talk pitches. Startups will know that, in the early stages, the pitch is everything. It must contain your dreams, your knowledge, your experience, your plans, your confidence, your zeal, and your company� […]

Customer experience: fintech companies’ competitive advantage

One of the disruptive powers of FinTechs comes from their ability to gain and retain loyal customers, but what’s their secret? The answer is largely, if not wholly, customer experience (CX) and user experience (UX). CX and UX are about the application of new technologies, strategies, and business models that, when taken all together, create a smoother and […]