Building strong foundations for experience management (XM)

How to link XM to customer experience and employee experience Great experiences rarely happen by chance. It takes a strong vision and strategy coupled with a solid experience management (XM) program to ensure you save (and gain) both time and money. The good news is that you might already have more assets within your organization than you think to make it happe […]

Can capital markets save the planet?

Tackling Climate Change 31 October 2021 marked the launch of the COP26, as well as closing the third warmest October in recorded history (according to the EU’s Earth observation program Copernicus) with temperatures 0.42 °C higher than the average between 1991 and 2020. These temperature changes demonstrate the urgency of going beyond governments’ decis […]
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Can the EU counteract reinforced US anti-corruption laws?

In June 2021, the US government issued a National Security Study Memorandum which defines corruption as a major threat to US national security. Considering that bribery and corruption have a negative impact on the world’s GDP by 2% to 5%, the current US administration is willing to raise corruption to a major stake, not only for national security, but also for […]

Company data : the new asset on your balance sheet ?

Chief Data Officer: the powerhouse behind customer data optimization Many organizations have realized the need to have a proper data analytics structure in place to manage their data. The initial driver has been the ability to cope with specific governance and compliance issues by establishing a clear inventory of different data sets and laying out the underlyi […]

US GAAP: an acceptable accounting principle in Luxembourg?

As more and more US-based asset managers choose Luxembourg for their next alternative investment funds (AIFs), the question they invariably ask is whether they can keep the accounting principles they are using for their current structures: United States Generally Accepted Accounting Principles (US GAAP). Many of these asset managers also run parallel funds al […]
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